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All collectionsElectronic Digital Mail (EDMs)

Electronic Digital Mail (EDMs)

Electronic Digital Mail (EDMs)

Troubleshooting Undelivered Welcome Emails

Start here - EDM

What is an EDM?

EDM - Read this for Quick wins!

The EDM Builder

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EDM Work flow and process

EDM Requirements

How to best Preview an EDM

Confirm EDM - How to

Does your email contain SPAM?

Updating the e-mail from & sender domain

How to add your own Domain for mail sending.

Email is tracked in Event Hub

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EDM Design

Microsoft Outlook - mail does not play nicely.

EDM - Limitations (Outlook)

Buttons and Outlook

How to create if/else logic statements in your EDMs

EDM preview design testing

Using fonts in your emails

Mobile-Friendly EDM General Guidelines

How to include PDF tickets in your EDMs

Adding an MP3

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EDM tags

The "Dear Block"

Using Variables and formulas.

Merge Tags vs Text

EDM TAG Reference