Acts as the main point of contact for:
- Invoicing
- Data breach alerts
- Business‑process consultation
- Feature roadmap and requests
They also have access to reports covering all company‑wide data.
This is your “super user” role. Client Admins can:
- Create, edit, and manage events
- Add and import guest lists
- View all tickets tied to ticket owners
- Run reports (within event context)
- Create and manage other user accounts
Ticket Owners are assigned tickets to manage. Their permissions include:
- Handling invitation and ticket workflows for tickets assigned to them
- They do not have the ability to create or edit events, or add users
Requestors are external‑level users (lowest permission) designed to submit guest requests via event boards. They:
- Don’t have access to log directly into the main eventchain app
- Operate via special guest‑request URLs / Event Boards
- Can only make guest requests
Designers have access to the branding and visual content of the platform — particularly features involving event styling, layout, and branded materials.
