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Domain Settings

scott hydeยทMarch 13, 2026

MAILGUN DOMAIN SETUP GUIDE

I. FROM CUSTOMER SIDE

Verify domain by adding DNS records to their domain management:

  • 2 TXT records to verify domain owner and DKIM

  • 1 CNAME record to add Tracking (able to capture: delivered/opened/bounced/unsubscribed status) - MANDATORY for Tracking

Eg:

II. FROM EH SIDE

Do these below things on MailGun

Note:

Please make sure that you are on the right domain on every config

Add following:

  • Delivered Messages: https://tz3e0ep5v5.execute-api.ap-southeast-2.amazonaws.com/production/update_email_events

  • Opened: https://tz3e0ep5v5.execute-api.ap-southeast-2.amazonaws.com/production/update_email_events

  • Permanent Failure: (Bounced) https://cpdmdnxwll.execute-api.ap-southeast-2.amazonaws.com/production/send_failed_email_notification

    Unsubscribes URL: EH tech team to provide

Update Tracking options

  • Turn on Click tracking

  • Turn on Open tracking

  • Turn on Unsubscribes (click Edit)

  • Customize unsubscribe templates: add:

<br>

<p><a href="%unsubscribe_url%">unsubscribe</a></p>

To the HTML emails text area:

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